Own Router

[zeroxzero]

Hi guys, sorry to write in English but still my german is basic .

I have a contract since 1 and half year and I decided to change the CBN router (basic) with a Fritz 6490. I bought one used and now I receive this error

Leider können Sie die Aktivierung dieses Gerätes nicht durchführen. Es handelt sich bei dem Gerät um Eigentum von Vodafone Kabeldeutschland, welches bereits einem anderen Kunden zugeordnet ist. Bitte wenden Sie sich gegebenenfalls an Ihren Verkäufer.

Anyone could be so kind to help me to go through this? ...
the artikel number is 200024XX



thanks a lot

Marco

[spooky]

You should show us the last Numbers of the Article Number, not the first ones.

[spooky]

Only 6490 with this Number is working
20002778

So the seller sold a Fritzbox owned by Vodafone Kabel Deutschland... you will not get access.

[DerSarde]

Where have you bought your FritzBox 6490? Maybe on ebay or Amazon?

Unfortunately your router has a wrong article number because only devices with the number "20002778" will be activated in the network of Vodafone.
The reason for this is that all the routers with another article number as "20002778" are probably rented devices which are still in the property of various providers...

So please try to give back this router to the seller, and you have to buy another router with the right article number.


EDIT: spooky was faster than me...

[spooky]

@DerSarde
But your explanation was much better

[zeroxzero]

Guys thanks really quick answer
Ok let me send it back ahahah